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    • Accessibility

    Last Updated: June 6, 2026

    Our Commitment to Accessibility

    Chicago Baskets is committed to making the BasketsChicago.com website accessible and usable for as many people as possible, including individuals with disabilities. We believe visitors should be able to browse the website, learn about our gift baskets and add-ons, access Illinois delivery information, use support resources, and complete purchases with confidence.

    We strive to improve the accessibility and usability of our website on an ongoing basis.

    Accessibility Standards

    Our goal is to align our website with generally recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, where reasonably possible.

    Accessibility considerations are incorporated into our design, development, and content practices, and we work to identify and address potential barriers as technology, website features, and accessibility standards evolve.

    Ongoing Efforts

    Accessibility is an ongoing process. We review our website and make updates intended to improve usability, including:

    • Improving keyboard navigation and screen reader compatibility
    • Maintaining readable text and sufficient color contrast where possible
    • Supporting assistive technologies commonly used by visitors
    • Reviewing new content, product information, and website features with accessibility in mind
    • Improving access to order, delivery, support, and tracking information

    Because our website is dynamic and may include third-party tools, payment processors, embedded widgets, apps, or integrations, some content or functionality may not yet be fully accessible.

    Third-Party Content and Tools

    Some features or content on our website may be provided by third parties, such as payment processors, embedded support tools, order tracking tools, or ecommerce apps. While we encourage accessibility best practices from our partners and vendors, we do not control all third-party content and cannot guarantee that every third-party feature will be fully accessible at all times.

    Assistance and Feedback

    If you experience difficulty accessing any part of the BasketsChicago.com website, or if you need assistance placing an order, selecting a gift basket, reviewing add-ons, accessing Illinois delivery information, using the support widget, using the order tracking widget, or finding information, we encourage you to contact us.

    We welcome accessibility-related feedback and will make reasonable efforts to address accessibility concerns where feasible.

    Contact Us

    If you have questions about accessibility or need support, please contact Chicago Baskets through the contact methods listed on this website. You may also use the support widget or call us at (312) 449-2070.

    When reaching out, please include:

    • The webpage, product page, checkout step, widget, or feature you were trying to access
    • A brief description of the issue you encountered
    • The assistive technology, browser, or device you were using, if applicable
    • Your preferred contact method for follow-up, if you would like a response

    Order and Delivery Support

    If an accessibility issue prevents you from placing an order, reviewing delivery information, tracking an order, or contacting support through the website, please contact Chicago Baskets for assistance. Our team will make reasonable efforts to help you access the information or support you need.

    Continuous Improvement

    Chicago Baskets is committed to continually improving the accessibility of the BasketsChicago.com website and views accessibility as an important part of providing a usable experience for all visitors.